PICK-UP POLICY

 

1) Pickup service is at Fifarasol Group HQ.

Address : No. 15, Jalan Industri Taming Mas, Pusat Industri Taming Mas, 43300, Kajang, Selangor.

Any inquiries during pickup, please contact our Customer Care at : +6019 300 9502

2) Pickup service is only available during working hours from Monday to Friday.

3) You can come for pickup after you have received an email confirming your order is ready. If you are not sure, please contact our Customer Care.

4) If you use couriers or riders for pickup (eg : Lalamove, J&T etc), please make sure they know your Order Number.

5) You may refer your email for the Order Number or you can ask our Customer Care for confirmation.

6) Please make sure to follow COVID-19 PREVENTION SOP during pickup. Wear face mask all the time, and if you have any symptoms or should be in quarantine, you are strongly advise not to come.