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RETURN & EXCHANGE POLICY:


1) All items purchased are non-exchangeable and non returnable


2) We currently do not accept any form of exchange and returns, unless it is a fault at our own part. In this case, we will pay for all postage incurred


3) We will ensure that correct items are mailed out


4) Our product will be carefully inspected to ensure quality before mailing out


5) SALE OR CLEARANCE items are SOLD strictly non-exchangeable or non-refundable


6) Items sold can only be returned to us within 7 days from the day you received the item


Exchange is only allowed if:


1) Wrong/Defect NON SALE/CLEARANCE PRICE items received


In the unlikely event that you receive the WRONG/DEFECT item, fill the form below 

BORANG PENUKARAN BARANG.pdf 


Fill up and put the filled-up form in the parcel that you want to return to us for our reference. If you are not able to download the form, you must put a note in the parcel containing the information as per the form for our reference.


2) Please take note that, exchange item will be post out once we have received the returned parcel 


3) Items must be UNWORN, UNALTERED, UNWASHED and the originals tags still attached to the item and in original packaging. Item with fragrances snags, rips make up stains or other damages will result in the item being returned to you


4) Do not ever try to create your own defect as we strictly ask for full refund for the item and exchange of item is not allowed


5) We apologise in advance that we will not be able to provide any exchange or refund under any other circumstances including the following conditions:


 Size does not fit

 Change of mind

 Damage of item due to own negligence

 Does not like the colour (Do take note that the colour on-screen may differ from the real one due to lighting effect)


Please refer the following for return address:

FIFARASOL ENTERPRISE,
03A-02, Saville Kajang,
Jalan Reko, 43000, Kajang,
Selangor.
Tel: 019-3009502

Should you have any inquiries, please contact us at [email protected] or 019-3009502.


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